Delivery

We partnered with SF Express for Hong Kong & Macau and local postal will be used for international shipping.  Tracking number will be provided when your order has left the warehouse.

Shipping rate for Hong Kong

We offer free shipping* for orders of HK$600 and above. For orders below HK$600, a shipping fee of HK$40 will be added at the checkout page.

*Free shipping do not include Remote Area Surcharge, Residential Surcharge, additional fee will be required by SF express.

Shipping rate for Macau and China

We offer free shipping* for orders of HK$700 and above. For orders below HK$700, a shipping fee of HK$70 will be added at the checkout page.

*Free shipping do not include Remote Area Surcharge, Residential Surcharge, additional fee will be required by SF express.

Do you ship to my country?

Yes, we ship worldwide.

We offer free shipping for international orders of HK$4,000 and above. For orders below HK$4,000, a shipping fee of HK$200 will be added at the checkout page.

How will I know when my order has been shipped?

You will receive a shipping confirmation notice via email when your order has left the warehouse. See below for information about the delivery time:

Hong Kong : 2 – 4 working days

Macau : 3 – 5 working days

China : 5 – 10 working days

International : 7 – 20 working days

Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.

How can I track my order?

You will receive a shipping confirmation notice via email when your order has left the warehouse. It will contain a tracking number from the carrier that we have utilized to ship your package.

There is a problem with my shipment/my order never arrived, what should I do? If you experience any problems with your order please contact us at info@easybeauty.com.hk

Additional Information

All orders will require a signature by a resident adult. No packages will be left unattended unless specified in the comments portion of your order. If removal of a signature requirement is requested, Easy Beauty c/o Miracle Co is not responsible for lost, stolen, incorrectly delivered, or undelivered items and no refunds or replacements will be issued.

We do not ship on major holidays. We do not ship to Post Office Boxes. If an order is placed with a PO box address, the order will be cancelled.

Refund Policy

Unfortunately we can’t offer you a refund or exchange.